SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of heston.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of heston.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm absolutely thrilled with this breast pump! Its thoughtful design caters to the needs of busy moms like me. The two pumping modes and adjustable suction levels provide a customized and pain-free pumping experience. The compact size is a game-changer for my on-the-go lifestyle, fitting into my purse with ease. The silent operation ensures discretion, allowing me to pump comfortably at work. Cleaning is a breeze, and the long-lasting battery ensures uninterrupted use. This pump has simplified my breastfeeding journey, making it a must-have for every modern mom!
As a mom constantly juggling work and home life, this breast pump has become my go-to companion. The unique blend of features, including two pumping modes and adjustable suction levels, mimics my baby's natural rhythm, ensuring a smooth and comfortable pumping experience. The discreet, silent operation makes it perfect for pumping at work or in public. The compact size is a blessing for busy days, slipping effortlessly into my diaper bag. Easy cleaning and a long-lasting battery add to the convenience. This pump is a true gem for modern moms!
I can't rave enough about this breast pump! It's truly a game-changer for my hectic mom life. The two pumping modes and adjustable suction levels cater perfectly to my comfort, providing a pain-free and efficient experience. The compact design is a lifesaver on the go, fitting seamlessly into my purse. The silent operation is a game-changer, allowing discreet pumping anywhere. Cleaning is a breeze, and the long-lasting battery ensures uninterrupted use. This pump has made my breastfeeding journey a breeze, and I highly recommend it!
This product is a game-changer! I used to manually express into a cup, but since getting this rechargeable electric breast pump, it's been a lifesaver. It efficiently extracts every drop, making it the best post-birth purchase I've made.
Boasting excellent suction power, this pump allows for about 2.5 sessions on a single battery charge. Paired with a haakaa, it's a budget-friendly choice that I highly recommend.
Compact and user-friendly, this pump is my go-to for travel and quick, hassle-free pumping. While I love my Motif Luna from insurance, this one performs just as well without the bulk.
My favorite among all my pumps, this one surpasses others in milk extraction. Despite a limited 2-pump battery life and noticeable noise, the results make it worth the price.
Delivering outstanding performance, this pump allows 2-3 uses between charges. Although the charging time is a bit slow, the convenience of USB-C charging and the overall efficiency make it a top pick.
Great quality at a reasonable price. No need to splurge on an expensive pump when this one gets the job done effectively.
Easy to use with a long-lasting battery, simple and efficient.
Its compact size fits perfectly in a diaper bag, and the USB charging option is a convenient bonus.
A painless and travel-friendly alternative to my stationary pump. Remarkable suction power, comfort, and ease of use make it a dependable choice.
Exceptional suction power, ease of use, and simple cleaning, comfortable for regular wear during pumping sessions.
A gem of a find! This compact electric pump is a dream come true, easy to use, comfortable, and impressively quiet. Perfect for working moms, it charged fully in a few hours and lasted me the entire workday.
Unbeatable for the price, though it has limitations. Not hands-free, but easy to use and clean.
A reliable addition to my pump collection, but the battery life is a downside. Despite frequent charging, the suction power is commendable.
Comfortable, easy to use, and quick to clean, a reliable choice.
This pump is a breeze to assemble with various modes. Comparable to the Hakka, it offers good suction at an affordable price, and the USB charging is a major plus.
Portable and easy to store, making it convenient for on-the-go pumping.
No leaks, works fine, and practical, though not hands-free, it's a decent buy considering the price.
Simply works great!
An almost hands-free, rechargeable pump at a great price. A fantastic option for busy moms.
Love it! Perfect settings, functions flawlessly, and no leakage issues.
I appreciate the simplicity of this pump, soft and comfortable attachment, relatively quiet, and easy to operate.
The best pump I've tried, surpassing big brand names. Cute, small, easy to navigate, and highly recommended.
A really nice electric pump with great suction power, easy cleaning, and a helpful pump duration display.
Just wow!
Great price, thank you!
It works awesome!
A reliable backup pump with surprising suction power and interchangeable components with other pumps.
Simple, cost-efficient, and easy to set up, use, and clean, I really like this pump.
Quiet with good suction, compact for travel, and beginner-friendly. A good value for the money.
Complete and convenient, this breast pump has everything needed for a new mom. Highly recommended.
An awesome pump for traveling, impressive suction that lasted a 2-hour road trip.
Easy to use, quiet, and one of the better pumps in my opinion.
Efficient for nursing at home or increasing milk production.
A comfortable and silent pump with multiple modes and levels. Basic but excellent for the price.
A likable breast pump, easy to use and gentle on the nipple.
A convenient and affordable solution for on-the-go pumping, offering the power of a home pump in a compact size.
Great pump with low noise, yielding significant results in about 20 minutes.
A nice size for easy carrying, perfect for mothers. Well-received as a gift for an expecting mother.
Excellent suction power, ample milk reservoir, and includes storage bags. A top choice for any mother.
A well-made and portable breastfeeding pump, complete with charger and storage bags, a thoughtful baby shower gift.
Handy and useful for busy moms, with different modes for personalized use.
Perfect! Affordable price and amazing quality.
A good value pump with a vertical design to prevent spills and an easy cleaning process.
Very good milk pump, highly recommended.
Excitingly early arrival, beautiful, practical, and easy to use. Highly recommended!
Shipped in 10 days, the product is good as described.
Very satisfied, good quality for the price, easy to regulate, and recommended.
Exactly as described, well-packed, and includes all necessary accessories. Fast delivery appreciated.
Matches the photo, yet to be tested, but pleased with the quick delivery.
Good for the price, effective at Speed 4 without discomfort. Recommended despite a minor battery issue.
Everything working, box torn but contents intact. Recommended.
Arrived ahead of schedule, not yet tested but appears to be of excellent quality.
Very good, loved it, and super fast delivery.
Powerful pump, tried and tested with excellent suction force. Recommended.
Excellent, fast delivery, strong suction force. Not yet tested on breasts.
Perfect, loved it!
Thanks to the seller for a good product and fast delivery.
Exactly as in the photo, faster delivery appreciated.
Works well, perfect size. Thank you!
Well packed and early delivery, a gift for someone.
Everything is okay, perfect size and good materials. Highly recommended.
Everything okay, perfect and good size. Thank you!