SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of heston.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of heston.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These pliers have consistently delivered excellent quality and performance. Compared to the cheaper alternatives I've used in the past, these are a significant step up in terms of durability and functionality. The comfortable grip design minimizes hand fatigue, which is a huge plus when working on longer projects. The moderate size makes them easy to maneuver in tighter spaces, yet they're robust enough to handle tougher jobs. I've used them for a variety of tasks, including cutting through thick wires and stripping insulation, and they've handled each job with ease. The high-grade material of these pliers gives me confidence that they will last for years. Overall, these pliers have proven to be a wise investment, offering professional-grade quality at a reasonable price.
I've found these pliers to be an invaluable addition to my toolbox. The interchangeable components are not just a gimmick but a genuinely useful feature that has made a variety of tasks much easier. Whether I'm doing electrical work, plumbing, or general repairs, the ability to switch components on the fly has been a game-changer. The build quality is impressive, with each component feeling robust and well-made, ensuring these pliers can withstand heavy use. The grip is comfortable even during extended use, and the versatility in functions, from wire cutting to stripping, adds to its value. They've performed reliably in every task I've used them for, demonstrating that they are not only built to last but also built to perform.
I'm thoroughly impressed with the versatility of these steel wire pliers. They handle everything from cutting to twisting wire with ease. The build quality is excellent, and they've become an indispensable part of my daily work. Great value for the price!
As someone who's new to using pliers with interchangeable heads, I'm thoroughly impressed with this set. The versatility it offers is outstanding; switching between different heads is quick and straightforward, making this tool adaptable to a wide range of tasks. I've used it for everything from DIY home repairs to more specialized projects, and it hasn't let me down. The quality of each component in the set is excellent, with each head fitting securely and performing its function well. This has become my go-to tool for many tasks, eliminating the need to carry around multiple sets of pliers. The convenience and practicality it offers, especially for someone who regularly works on diverse projects, is invaluable. It's a complete toolkit in itself and a great investment for both amateurs and professionals.
This isn't a tool you'll use frequently at home, but its multifunctionality and cost-effectiveness are noteworthy. Its usefulness will vary depending on your needs.
As a professional electrician, I need tools that are reliable and efficient. These multifunctional pliers have exceeded my expectations. They're great for working with steel wire and the multiple functions mean I carry fewer tools. They're solid, well-made, and I highly recommend them.
Recommended! Good quality.
Product matches the description accurately. Very satisfied.
It's great that one product can serve five different functions.
A fantastic multipurpose tool. Makes work much easier without compromising on quality.
Sensational tool, works very well, tested and approved
Powerful tool, better than expected! I plan to buy more as gifts later
Fast delivery. The tool is very good, easy to change, and made of strong steel. Definitely recommended!
Highly efficient for its price. An excellent value for a high-performance product.
Superb multi-functional pliers
The versatility of these pliers is impressive. They handle different jobs with ease. Great value for money.
I did a quick test and the tool is somewhat heavy but seems high quality. The handle is a bit slippery, but it's generally comfortable and a suitable replacement for multiple tools.
Excellent product.
Bigger than I expected, but the quality is very good.
I recently picked up these pliers and they've been a total lifesaver. The versatility in one tool is incredible - from cutting to bending steel wires, these pliers do it all. The build quality is solid, and they feel really durable. For anyone who needs a multi-purpose tool, this is a fantastic choice.
I'm extremely pleased with its multifunctional use and would highly recommend it to others. It's certainly praiseworthy. Expressing my gratitude, I highly endorse this product.
The tool's design is practical, with a simple setup and space-saving features. Changing the plier heads is easy.
Excellent quality and functionality. The 5 in 1 design is perfect for quick fixes around the house.
Great multipurpose tool, love the interchangeable heads. Definitely recommend
This product is sturdier and more robust than I initially anticipated.
The quality is outstanding and surprisingly affordable. Highly satisfied with the value for the price.
The tool seems to be very good...
Good product, met my expectations.
Seems like it will be useful for various applications.
Good quality but slightly heavy. Its durability and functionality will be tested over time.
Everything is perfect with this purchase. Thank you! 😍
This product is both durable and substantial in weight, offering great versatility with its multiple functions.
Good quality.
This product offers versatile usage options, but as I haven't used it yet, I'm unsure about its durability.
All I can say is that it's excellent and of good quality!
Excellent quality and arrived well-packed.
A real space saver in my tool belt. Each function works like a charm. Highly recommend these pliers.
The set includes five different interchangeable plier heads. They switch out quickly and easily. There's a bit of movement in the heads, but they don't fall off and work well in use.
I haven't tested all the attachments yet, but I'm impressed with the quality. The metal is sturdy, and the attachments change easily without any looseness. A surprisingly good set
Great set overall.
Impressed by the quality and multifunctionality of these pliers. They'll be useful in various services.
These 5 in 1 pliers are a true workhorse. Durable, efficient, and incredibly useful in many situations.
The 5 in 1 pliers are a game-changer! Super versatile and saves me from carrying multiple tools.
So far, the performance test shows that it's working correctly. I'm also very pleased with the price. It's truly an innovative product!
An awesome set, particularly useful for home electrical tasks.
Unfortunately, not good quality.
Excellent craftsmanship in these pliers, changing heads is effortless. The lock mechanism is secure, offering all the functions one expects from a plier.
I recently purchased the pliers and couldn't be happier. They're surprisingly sturdy and the steel feels high-quality. I've used them for various tasks around the house and they've performed flawlessly each time. I appreciate the compact design that combines multiple tools in one.
Love the convenience of having 5 tools in one. Great for DIY projects. Solid performance every time.
Incredibly handy and well-made. Switching between functions is seamless. A must-have in any toolkit.
Good quality product.
I bought these pliers for general home use and they've been a fantastic addition to my toolbox. Whether I'm cutting wire, gripping, or bending, these pliers handle it all. They're sturdy yet not too heavy, making them easy to work with. A great buy for anyone needing a versatile tool.
High-quality pliers with multiple functions, a significant upgrade from my old one. Came across it unexpectedly and made the purchase.
Appears to be of good quality, though I haven't had the chance to use it yet.
Outstanding product! Highly recommend it to everyone!!
Beautiful and great product.
Compact and robust. The 5 in 1 pliers have become my go-to tool for most repairs. Very reliable.
Great product overall.
Excellent hand tool with easy-to-change heads. The replacement process is straightforward, and its compact design makes it highly portable. Well-designed and user-friendly.
Larger than expected, which makes it more labor-saving. I used it to cut plastic effortlessly and quickly.
So efficient for various tasks, from wire cutting to gripping. Sturdy build and easy to use.
Perfect tool.
These pliers are an excellent addition to my toolbox. The multiple functionalities they offer in a single tool are impressive, especially for working with steel wires. They're robust and well-constructed, yet surprisingly easy to handle. Highly recommend for both DIY enthusiasts and professionals.
These pliers are a game-changer for my toolkit. The ability to switch between five different functions with just one tool is incredibly convenient. They're made of sturdy steel and feel very durable in hand. A must-have for anyone who loves DIY projects!
One attachment was faulty and needed fixing, but overall, I'm pleased with the set. Thanks.
This multi-functional product is versatile and can be used in various ways. Changing parts is simple and the quality is top-notch. It will be incredibly useful as long as it proves to be durable.