SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of heston.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of heston.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The JetHexa has been a game-changer for my foray into robotics. Its durable aluminum alloy frame has survived numerous experiments in my backyard, and the advanced mobility with 18 degrees of freedom allows it to traverse any terrain I've challenged it with. The ability to program in multiple languages offers endless possibilities for customization and learning. Highly recommend for anyone looking to dive deep into robotics!
I was initially drawn to this kit for its SLAM mapping and navigation capabilities, and it has not disappointed. The seamless connectivity means I can control it from my laptop or phone, making it incredibly versatile for both indoor and outdoor exploration. The battery life is impressive, allowing for extended sessions of learning and fun. A must-have for tech enthusiasts.
I've explored various robotics kits, and the JetHexa stands out for its durability and ease of programming. The flexibility to use Python, C, or JavaScript has allowed me to apply my coding skills in new and exciting ways. Its advanced sensors and cameras have opened up a world of possibilities for environmental interaction and exploration.
This hexapod robot kit is robust and well-constructed, with a weight that assures you of its quality. The integration of a Lidar and depth camera at this price point is remarkable, providing a platform for advanced AI projects. If you're serious about robotics, this is the kit you want.
Building and programming the JetHexa with my daughter has been an enriching experience. The comprehensive manual and video tutorials provided made the assembly process enjoyable, and seeing it navigate our home with its enhanced vision system has been nothing short of fascinating. It's more than just a robot; it's a doorway to understanding advanced technology.
As an educator, I see immense value in the JetHexa kit for teaching advanced robotics and programming concepts. Its durable design and advanced features provide a practical, hands-on learning experience that is both challenging and rewarding for students.
Despite being a novice, I found the programming environment incredibly user-friendly. The community support and extensive library resources have been invaluable in my learning journey. The JetHexa has been a reliable companion, encouraging me to push the boundaries of what I thought was possible in robotics.
The customizable programming and powerful battery of the JetHexa have made it an indispensable tool in my robotics projects. Whether I'm experimenting with new algorithms or exploring complex terrains, it consistently performs beyond expectations.
I was skeptical about the learning curve, but the video tutorials made it accessible and engaging. The JetHexa's advanced mobility and environmental perception capabilities have sparked a newfound passion for robotics in me. It also got a very sturdy wheels.
A robust and versatile robotics kit that's both educational and fun. The JetHexa has everything you need for a deep dive into AI and robotics.
The depth camera and pan-tilt capabilities of the JetHexa have taken my robotics projects to a new level. The precision and detail it captures are unparalleled, making it an exceptional tool for anyone interested in AI and machine learning.
The JetHexa has surpassed all my expectations. Its lightweight yet durable design makes it perfect for both beginners and seasoned hobbyists. The advanced mobility and seamless connectivity have made every exploration a delight.
I've been blown away by the JetHexa's capabilities. Its robust aluminum alloy bracket ensures it can withstand rigorous use, while the customizable programming and advanced sensors make it an ideal platform for experimenting with AI and robotics. An essential tool for any tech enthusiast.
I've been blown away by the JetHexa's capabilities. Its combination of a durable frame, advanced mobility, and powerful computing options has made it an excellent platform for developing and testing AI algorithms.
The JetHexa's battery life is a game-changer, allowing for extended periods of exploration and experimentation. Its robust programming options and advanced sensors have made it a cornerstone of my robotics endeavors.
The JetHexa kit is a marvel of modern robotics, offering an unparalleled platform for learning and innovation. Its sturdy construction and advanced features provide a hands-on experience that is both educational and immensely enjoyable.
The JetHexa has been a delightful addition to my tech toolkit. Its sturdy construction, combined with advanced features like SLAM mapping and seamless connectivity, have made every project more enjoyable and informative. It's the perfect blend of durability, versatility, and innovation.
The depth camera and advanced sensors on the JetHexa have elevated my research projects to a new level. The ability to program in multiple languages offers a flexibility that is unparalleled in other kits I've used.
The JetHexa is a fantastic teaching tool, offering a deep dive into the world of robotics and AI. Its durable design and advanced features like environmental perception and seamless connectivity have made it incredibly popular in our educational programs
The JetHexa is a masterpiece of engineering, combining a robust full-metal frame with advanced features like SLAM mapping. The flexibility in programming languages has enabled me to push my coding skills to new heights, while the pan-tilt camera system opens up endless possibilities for exploration and learning.
The customizable programming of the JetHexa has allowed me to tailor projects to my learning goals. Its seamless connectivity and impressive battery life mean I can spend more time on development and less on setup or charging. A truly versatile and powerful tool for anyone interested in robotics.
Programming the JetHexa has been an immensely rewarding experience. Its connectivity options and powerful computing capabilities have allowed me to delve deep into robotics programming and AI development.
The versatility and durability of the JetHexa make it a standout in the realm of educational robotics. The advanced mobility and programming flexibility have provided me with countless hours of learning and fun.
I was blown away by the JetHexa's performance. Its advanced sensors and environmental perception capabilities have made every project a thrilling adventure. It's a robust platform for anyone interested in the cutting edge of robotics technology.
I cannot recommend the JetHexa enough for those interested in advanced robotics. The flexibility in programming languages means that it's accessible to hobbyists at all levels, while the powerful battery and connectivity options offer endless possibilities for exploration.
Engaging with the JetHexa has been both fun and educational. The depth camera and Lidar technology have allowed me to experiment with spatial mapping in ways I never thought possible. Its sturdy build can withstand the rigors of extensive experimentation.
The flexibility to control the JetHexa through various means, including smartphone and computer, has made it incredibly accessible. I've been able to integrate it into numerous projects, testing out different programming languages and enjoying its robust performance.
From assembly to programming, every aspect of the JetHexa has been a learning opportunity. Its solid construction and advanced features have made it a favorite in my collection of educational tools.
I was impressed with the JetHexa's durable build and the seamless way it connects to various devices for control. The flexibility in programming languages and the advanced sensors have significantly enhanced my robotics projects.
The JetHexa's 18 degrees of freedom and powerful battery have made it an outstanding platform for developing and testing advanced robotics concepts. Its ability to navigate complex terrains with precision is incredibly impressive, making it a valuable tool for researchers and hobbyists alike.
The JetHexa kit has been a revelation in my robotics journey. Its sturdy construction and advanced mobility have allowed me to explore complex programming concepts in a tangible way. The support materials and community have been incredibly helpful.
Impressive build and performance! The JetHexa has made learning about robotics so much more engaging and fun.
The durability and advanced mobility of the JetHexa have made it an indispensable part of my robotics projects. The seamless connectivity and customizable programming have allowed me to push the boundaries of what I thought was possible.
The JetHexa has exceeded all my expectations with its durable design, advanced mobility, and exceptional environmental perception. It's an incredible platform for both learning and experimentation in the field of robotics.
Diving into robotics with the JetHexa has been an enlightening journey. Its lightweight yet durable design is perfect for experimenting at home or in the classroom. The depth camera and advanced sensors have added a new dimension to my projects, enabling precise environmental mapping and navigation.
Impressed with the battery life and the durable design. Highly recommend for tech enthusiasts and hobbyists alike!
The JetHexa has transformed the way I approach robotics and programming. Its advanced sensors and powerful computing capabilities have opened up new avenues for creativity and innovation in my projects.
Building and programming the JetHexa with my students has been an invaluable educational experience. Its durable design and advanced sensors provide a hands-on learning platform that is both engaging and challenging, fostering a deeper understanding of robotics and computer science.
Assembling and programming the JetHexa was an incredible learning experience. Its robust design and advanced features like the pan-tilt camera system have allowed me to delve deep into the world of AI and machine learning.
This robot kit has exceeded my expectations in every way. From its lightweight, durable frame to its impressive battery life and advanced mobility, the JetHexa has proven to be a versatile and reliable platform for exploring the frontiers of robotics.
I was initially intimidated by the thought of programming a robot, but the JetHexa's extensive resources and supportive community have made the process incredibly rewarding. Its advanced mobility and environmental perception capabilities are simply unmatched.
The JetHexa is not just a robot; it's a gateway to the future of AI and robotics. Its powerful battery and advanced sensors have made it an essential tool for my experiments and learning projects
The JetHexa is a robust, versatile robot kit that has exceeded my expectations. Great for both learning and fun!
The JetHexa's durability and programming versatility have been game-changers for my projects. Highly recommended!
The JetHexa is an exceptional tool for learning and innovation. The open-source code and extensive tutorial library have been invaluable resources. Its ability to navigate complex environments with precision is truly impressive.
The JetHexa has been an excellent learning tool. Its advanced features and sturdy build quality have exceeded my expectations. Great for enthusiasts of all levels
Love the JetHexa! Its mobility and camera system are top-notch. A great learning tool for AI and robotics.
The JetHexa's combination of a lightweight frame and durable construction is perfect for educational environments. Its advanced features provide a comprehensive platform for students to learn about robotics and programming in a hands-on manner
I was amazed by the JetHexa's endurance and the ease with which it handles different terrains, thanks to its 18 degrees of freedom. The programming versatility it offers has greatly enhanced my coding skills. Definitely a worthwhile investment for anyone serious about robotics.
Exploring the capabilities of the JetHexa has been an incredible experience. Its robust design, combined with advanced mobility and environmental perception, has made it an invaluable asset in my pursuit of robotics and AI.
Absolutely love the JetHexa! It's been a fantastic addition to my robotics hobby. The advanced features are amazing. 😄
The JetHexa kit has truly opened my eyes to the possibilities of robotics. Its advanced sensors and environmental perception have allowed me to create complex navigation algorithms. The quality of construction is evident in every component, making it a joy to work with.
The programming flexibility of the JetHexa has been a joy to explore. It's a solid platform for creative robotics projects.
Fantastic robot kit! The assembly was straightforward, and the performance is incredible. Perfect for anyone interested in robotics. 😊