SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
*This doesn’t include our 1-3 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of heston.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of heston.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This espresso machine strikes a perfect balance between vintage charm and modern functionality. Its unique style sets it apart from other models I've used before. The water tank is notably large, yet the machine's design is compact, not occupying much counter space. It features simple preset options for single or double espresso shots and boasts a quick-heating frother, though it requires a brief pause to release pressure after use. The mint green color enhances its retro appeal, and it's been a reliable daily companion for around six months without any issues.
This coffee maker is a gem. I was in search of a versatile machine for lattes and various hot drinks and stumbled upon this vintage-inspired beauty. It’s outstandingly efficient! For its affordable price, the quality is unbeatable. Rated 10/10 for ease of setup, it includes clear instructions and is a breeze to keep clean. For those in the market for an economical yet exceptional machine, this is a fantastic choice. Its sleek, retro design not only saves on counter space but also allows for the brewing of both single and double servings of latte or coffee.
I've recently added this small yet mighty coffee machine to my kitchen arsenal, and it has completely revolutionized my morning routine. The simplicity of its design belies the powerful punch it packs, delivering barista-quality espresso right at my fingertips. The steam feature, a particular highlight, allows me to craft velvety smooth milk that's perfect for lattes and cappuccinos. What truly sets it apart is the high-pressure system, which extracts every bit of flavor from the coffee beans, resulting in a rich and robust espresso shot every time.The convenience factor cannot be overstated; its compact size means it fits snugly on my countertop without taking up too much space. Despite its small footprint, it's incredibly versatile, catering to all my caffeine needs from a simple espresso shot to more complex coffee creations. The ease of use is another significant plus – straightforward controls make it accessible to everyone, regardless of their barista skills.But perhaps what I appreciate the most is how this machine has made me fall in love with the art of coffee making. Experimenting with different beans and milk textures has become a cherished part of my day. It's not just about the caffeine hit anymore; it's about enjoying a moment of tranquility before the day begins. This coffee machine is more than just an appliance; it's a gateway to a world of coffee that I'm only just beginning to explore.
Maintaining the machine is straightforward. It's crucial to promptly clean the steam wand after use to prevent milk residue from hardening on it. Initially, the steamer may release some water, but adjusting the dial correctly minimizes this. The cleaning process doesn't affect the steamer's performance.
The espresso maker's retro design and color are absolutely stunning. As a first-time owner, the manual was incredibly helpful, offering clear instructions and useful illustrations for easy operation. Its simplicity in both use and cleanup has exceeded my expectations, making it an ideal choice for any home. This machine has revolutionized my coffee routine! Producing rich, aromatic espresso with ease and a steam wand that froths milk to perfection, it's a dream come true for coffee lovers. Its compact size is a big plus, fitting snugly in my kitchen. Truly, a small gadget that delivers big on taste.
Growing up in Colombia with a tradition of morning coffee, I find this espresso machine to be an excellent addition to my home. It's not only aesthetically pleasing and easy to operate but also delivers quick and consistent results, making it one of my most cherished home appliances.
As a beginner in the world of espresso, coming from a barista background, I found this machine to be exceptionally user-friendly, stylish, and practical. It includes all necessary accessories like a scoop and tamper, and the manual is clear and simple to follow.
Owning this compact coffee machine has been nothing short of a delight. From the moment I unboxed it, I knew it was going to be a game-changer for my coffee game. The high-pressure system impresses me every single time, extracting espresso shots that are flawlessly concentrated, with a crema that's thick and aromatic. The steam frother function is equally impressive, creating that café-quality froth for my cappuccinos and lattes that I so adore. It's fascinating to watch it transform milk into a silky smooth texture that blends seamlessly with the espresso.What I love about this machine is its user-friendly interface. It didn't take me long to get the hang of it, and now, making coffee in the morning is a ritual I look forward to. Its compact design is a perfect fit for my small kitchen, proving that you don't need a lot of space to enjoy great coffee at home. Cleaning it is a breeze, which is a huge relief because I use it multiple times a day.
Navigating the use of this espresso machine can be challenging due to unclear instructions, making it difficult to brew a perfect shot of espresso, which often ends up tasting subpar. However, the steamer performs well, standing out as a notable feature of the machine.
This machine delivers on its promise of making espresso and includes a working steamer, which is a positive aspect. Delving deeper, the espresso produced is slightly weaker compared to other models, but the difference isn't drastic. The machine's construction seems solid, aside from an initial learning curve described in its instructions. Be aware it doesn't come with any cups, so have your own ready. Its compact design is a bonus, easily fitting into kitchen spaces.
This was exactly the purchase I hoped for! As my first espresso machine, its ease of use and appealing color have me eager to explore more of its capabilities. I'm also considering it as a Christmas gift for a friend, confident she'll be as delighted with it as I am.
Ever since I introduced this sleek coffee marvel into my morning routine, my kitchen has felt more like a boutique café nestled in the heart of Italy. The machine's ability to extract espresso with such intensity and flavor depth amazes me every day. The steam wand feature is a dream come true for someone who cherishes a frothy cappuccino or a smooth latte as much as I do. It whips up milk into a perfect, creamy froth that rivals any professional coffee shop. Its operation is incredibly intuitive, allowing me to customize my coffee strength and milk texture to suit my preference effortlessly. Despite its powerhouse capabilities, it occupies minimal counter space, blending seamlessly into my kitchen décor. The joy of sipping on a meticulously crafted coffee, with its rich aroma filling the room, has become the most cherished part of my mornings. This machine hasn't just elevated my coffee experience; it's transformed my entire approach to starting the day, making every morning a little more special.
This coffee machine has been a revelation in my kitchen, offering a seamless blend of functionality and style. The espresso shots it pulls are immaculate, with a richness and depth that kickstart my mornings. The steam wand function allows me to indulge in frothy delights, elevating my coffee creations to professional standards. Its compact size is a blessing for my limited counter space, proving that great things truly come in small packages. The intuitive controls make it effortless to use, ensuring my coffee is consistently delicious. It's not just an appliance; it's my daily ritual that brings a sense of satisfaction and joy. Every cup is a testament to its exceptional performance, making every morning a gourmet experience.
I've been thoroughly impressed with this compact espresso machine, delivering excellent lattes consistently. I wouldn't hesitate to purchase another.
While the steam wand may not be top-notch, our separate milk frother makes it a non-issue for us. The machine excels in brewing, which merits it a 4-star rating. I'm hopeful it will prove durable over time.
This compact espresso machine doesn't exactly dazzle with its performance. It delivers a decent espresso shot, though it feels somewhat delicate and requires some effort to fit the portafilter in place. The steam wand is functional, capable of frothing milk but nothing extraordinary. Ultimately, it meets expectations for its price point, allowing for the enjoyment of homemade lattes.
The machine has quickly become an essential part of my morning routine, producing excellent espresso and adding a touch of elegance to our kitchen.
This coffee machine, with its beautiful design, is incredibly easy to operate. It stands as the best coffee machine purchase I've made, and I'm excited to recommend it to my best friend, who I believe will appreciate it just as much.
I never knew the true potential of home-brewed coffee until I started using this remarkable machine. Its high-pressure system ensures that each espresso shot is brewed to perfection, with a rich crema and an unmatched flavor profile. The addition of the steam wand has taken my coffee artistry to new heights, allowing me to create everything from velvety lattes to frothy cappuccinos with ease. What impresses me most is the simplicity with which this machine operates. With a few easy adjustments, I can tailor my coffee's intensity and the milk's frothiness, making each cup a personalized coffee experience. Its compact design is a perfect fit for my cozy kitchen, proving that you don't need a bulky machine to achieve professional-grade coffee. Cleaning is straightforward, ensuring that my machine is always ready for the next use. This coffee machine has become an indispensable part of my morning, providing me with a moment of luxury before I tackle the day ahead.
I'm enamored with its elegance and user-friendliness. Café Bustelo espresso ground coffee from Target is my go-to, and it brews it to perfection.
This espresso machine is a delight for home use, with its mint green color seamlessly matching other green decor in my kitchen. Its aesthetic and style complement our mint barrel front Keurig brewer beautifully.
My mornings have been utterly transformed since I started using this incredible coffee machine. Its ability to produce deep, flavorful espresso shots at just the right pressure is astounding. The steam wand adds a touch of magic, allowing me to create silky smooth milk for my cappuccinos and lattes. It's compact enough to fit perfectly in my small kitchen, yet powerful enough to rival any coffee shop brew. The simplicity of its operation means I can enjoy my perfect cup with minimal fuss, making every morning a little moment of luxury. It's become an essential start to my day, providing that much-needed coffee shop experience without leaving the comfort of my home.
The performance of this machine has exceeded my expectations, especially considering its price. It's straightforward to set up and the instructions are easy to follow. Cleaning is hassle-free, thanks to the removable water tank. My experience has been positive, and I would recommend this espresso coffee machine for anyone seeking a quality option without breaking the bank.
I adore this coffee maker; it produces excellent coffee and adds an exquisite touch to my kitchen decor.
This elegant, compact coffee maker has become the cornerstone of my kitchen. Its ability to consistently produce high-quality espresso shots, complete with a rich crema, astounds me every morning. The built-in steam frother has elevated my coffee-making skills, enabling me to create everything from a robust cappuccino to a delicate latte with ease. The high-pressure extraction ensures that each cup is imbued with the full flavor of the coffee beans, making every sip a luxurious experience.Despite its professional-grade performance, what's truly remarkable is how it fits so effortlessly into my life. Its size makes it ideal for my countertop, leaving plenty of room for my other appliances. The simplicity of its operation is another major plus – it's intuitive and straightforward, meaning I don't have to be a trained barista to achieve outstanding results.Moreover, this machine has sparked a newfound passion for coffee within me. I've begun experimenting with various beans, grinding sizes, and milk textures, each experiment bringing me closer to crafting the perfect cup. It's not just an appliance; it's a tool that invites creativity and experimentation, enhancing my appreciation for coffee. The joy and satisfaction I derive from using this machine are immeasurable. It's transformed my mundane morning routine into a cherished ritual, one that starts each day on a perfect note.
Loud but works well for so cheap a machine ! Cute too, frother works great. I am satisfied.
At first glance, I was impressed and found the manual straightforward, making the machine very user-friendly. With my own coffee powder and filtered water, it's practically ready to go upon plugging in. Cleaning the dispenser and drip tray is hassle-free, and the removable tank is a plus for using filtered water directly. The hot water arm is a bonus for quickly heating water for tea, enhancing the machine's value. It's compact, fitting neatly into my kitchen setup.
I'm genuinely impressed with this sleek coffee maker that's elevated my at-home barista skills to new heights. The espresso it crafts is rich and robust, thanks to the precise pressure system. The steam wand feature is a total game-changer, frothing milk to perfection for my morning latte. Its design is not only space-saving but also incredibly chic, adding a modern touch to my countertop. Operating it is a breeze, making my coffee routine smooth and enjoyable. The quality of the brew it produces has made morning coffee something I look forward to, turning my kitchen into my personal café. It's a standout addition to my daily routine, blending convenience with luxury.
Kinda tricky to turn the handle but once you get the hang of it it’s good
This small but mighty coffee machine has completely transformed my home into my favorite café. The precision with which it brews espresso is nothing short of professional, capturing the essence and full-bodied flavor of the coffee beans. The steam wand feature is a standout, enabling me to froth milk to my exact liking, adding a smooth, creamy finish to my beverages. Its design is both elegant and functional, fitting snugly into my kitchen without sacrificing valuable space. The ease of use is remarkable, making me feel like a seasoned barista with its straightforward controls and customizable settings. The ritual of crafting my morning coffee, from the grinding of the beans to the final frothy touch, has become a cherished part of my day. It’s not just about the caffeine kick; it’s about savoring a moment of calm and indulgence, thanks to this exceptional machine. It’s a daily reminder of the simple pleasures in life, and I couldn’t be more grateful for it.
My husband loves it
This machine looks great, super easy to use, and makes superb coffee/espresso.
The machine is not only stunning but also user-friendly, consistently delivering excellent espresso. The espresso basket's metal filter is conveniently washable for repeated use. Its compact size is ideal for any kitchen counter. A great pick for casual coffee enthusiasts like me, I highly recommend it.